ECB International Technologies Limited (“imani UK & Europe,” "We," “Us” and “Our”) is committed to protecting your privacy. This Privacy Policy details how we collect, use, store, and disclose your personal data in compliance with applicable data protection laws. If you have any concerns or questions, please reach out to our Data Protection Officer at hello@imanibreastpumps.com.

Topics Covered:

• What Data Do We Collect?

• How Do We Collect Your Data?

• How Will We Use Your Data?

• How Do We Store Your Data?

• Marketing Communications

• Your Data Protection Rights

• Disclosures

• Cookies and Tracking Technologies

• Changes to Our Privacy Policy

• How to Contact Us

• Contacting the Data Protection Authorities

 

1. What Data Do We Collect?
We may collect the following personal data:

• Contact Information: Name, title, email address, and phone number.

• Communication Preferences: For example, email and SMS preferences.

• Purchase History: Details of purchases made through our website.

• Engagement Data: Your interactions with our SMS, email, and other digital communications.

• Payment Information: Credit card details are encrypted and securely processed through our payment provider. We do not store your credit card details after processing.

 

We do not collect sensitive data such as race, religion, biometrics, or health data. Your information is kept private and confidential, accessible only by designated staff.

Legitimate Interests:
We process your data to pursue our legitimate interests, including:

• Direct Marketing

• Understanding customer preferences

• Improving our service and products

 

2. How Do We Collect Your Data?
Data is collected directly from you when you:

• Register or place an order on our website.

• Opt into SMS marketing or respond to SMS communications.

• Participate in surveys or provide feedback.

• Use our website and accept cookies.

• Engage with our content on social media platforms such as Facebook, Instagram, LinkedIn, and Google.

 

You may unsubscribe from our emails by clicking the unsubscribe link in any email we send.

3. How Will We Use Your Data?
We may use your data to:

• Process Orders: To complete transactions and manage your account.

• Provide Marketing Communications: With your consent, we may send updates about new products, offers, or promotions we believe may interest you.

• Customer Service: To understand your preferences and improve our products and services.

• Security and Fraud Prevention: We may use data from credit reference agencies to detect and prevent fraudulent activities.

 

We use WIX as our e-commerce platform, which securely stores order data in encrypted databases. Additionally, we collaborate with the following third-party platforms for marketing purposes:

• Facebook and Instagram Ads: To reach targeted audiences; manage your preferences in Facebook’s Ad Settings.

• Google Ads: Uses your email and phone number for advertising; for details on Google’s compliance, visit their Privacy and Compliance page.

• SMS Marketing and Communications

 

If you opt-in, you consent to receive SMS messages about updates, promotions, and alerts. Message frequency varies, and standard messaging rates may apply. You may opt-out anytime by texting STOP or following the instructions in the SMS message.

4. How Do We Store Your Data?
Your data is securely stored on WIX.com’s servers, protected by firewalls and encryption protocols. Customer data is retained for seven years after your last purchase or until you request deletion.

All direct payment gateways on our site comply with PCI-DSS standards. WIX conducts regular security audits and uses encrypted databases to protect sensitive data.

5. Marketing Communications
With your consent, we may send promotional messages about our products and services. You can opt-out of these communications anytime by contacting hello@imanibreastpumps.com or clicking the unsubscribe button in our emails or following SMS opt-out instructions.

6. Your Data Protection Rights
Under Data Protection Laws, you have the right to:

• Access and Update Data: Request access or corrections to your data by emailing hello@imanibreastpumps.com.

• Withdraw Consent: Withdraw your consent for marketing at any time.

• Object to Processing: Object to or restrict processing based on legitimate interests.

• Data Portability: Request a copy of your data in a structured format.

• Data Deletion: Request deletion of personal data by contacting us.

 

7. Disclosures
We may disclose your information when required by law or in connection with a legal process. We adhere to applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

8. Cookies and Tracking Technologies
Cookies are text files that help us improve your experience on our website. We use cookies to:

• Keep you signed in

• Track how you use our website

• You can manage cookie preferences in your browser settings.

9. Changes to Our Privacy Policy
We regularly review and update this policy. The most recent update was on 30 October 2024.

10. How to Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at hello@imanibreastpumps.com.

11. Contacting the Data Protection Authorities
If you wish to report a concern, you may contact the Data Protection Commission at https://www.dataprotection.ie/en/contact/how-contact-us.